Inside Garfield AI: the City lawyer behind the first AI law firm

Philip Young on building the UK's first AI law firm - and how he managed to get SRA approval.

Inside Garfield AI: the City lawyer behind the first AI law firm
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When Philip Young, a former City litigator and co-founder of litigation boutique Cooke, Young & Keidan, announced the launch of Garfield AI, it triggered something rare in the legal profession: genuine excitement.

Headlines (including our own) dubbed it the UK’s "first AI law firm", but that undersells the regulatory and technical milestone. Garfield AI is more than a novel tech startup. It’s the first SRA-regulated entity in England and Wales to be built from the ground up around AI.

The premise is pretty simple: automate the lifecycle of small debt claims using large language models and an "expert system" baked in with decades of legal expertise. What makes it revolutionary is that it is a law firm - regulated, insured, with a solicitor on the hook for everything - but with technology driving almost every part of its operation.

"Garfield does everything except the oral advocacy", says Young. From document review to skeleton arguments and court bundles, it automates the entire process end-to-end.

In an interview for The Non-Billable Podcast, Young told us about how the idea for Garfield AI came about, how it works, and why securing approval from the SRA marks a watershed moment for the UK legal profession, with implications for everything from access to justice to the future role of lawyers in an AI-powered world.

Listen to the full-length interview on the podcast. Episode page with links here.

From City partner to legal technologist

Before founding Garfield, Young was best known for co-founding Cooke, Young & Keidan (CYK), the litigation boutique that made its name punching above its weight against banks and financial institutions, often facing off against Magic Circle firms. At CYK, he cut his teeth on high-profile cases - including Graiseley v Barclays, the first claim to address the legal implications of the LIBOR manipulation scandal.

Young thought he was due some well-earned time off after he retired from CYK in 2022, but things took a different turn.

"It started with my brother-in-law", he says.

"He’s a heating engineer, and from time to time over many years he'll have the odd customer that doesn't pay him. I used to help him collect debts from customers. I kept thinking: this process is supposed to be simplified. It's supposed to be easy, but actually it's harder than it should be. And there needs to be a better solution."

That better solution arrived when Young, recently retired and road-tripping across the US, discovered GPT-3.5 and, soon after, GPT-4. "It was a quantum jump", he says. "And I thought, we should build something now."

He teamed up with Daniel Young, a quantum physicist-turned-developer, and started prototyping Garfield. "It started out as a hobby. But quickly, it became clear it could be much more."

I kept thinking: this process is supposed to be simplified. It's supposed to be easy, but actually it's harder than it should be. And there needs to be a better solution.

How Garfield works

The user experience for Garfield is straightforward.

A customer uploads an invoice or contract, and Garfield’s backend - a mix of enterprise-grade LLMs and a bespoke expert-based system - assesses the validity of the claim. If it qualifies (under £10,000, not time-barred, no arbitration clause, etc), Garfield begins generating and sending out the relevant documents: a polite reminder, a letter before action, a claim form, particulars of claim.

Each document is editable by the user, and each is reviewed, for now, by Young himself.

"I’m checking all of the documents that Garfield generates", he says. "Over time I've agreed with the SRA that as we establish to a very high degree of certainty that particular classes of documents are totally safe, I will move to more of a risk-based sampling approach and so I'll focus on the areas where the risk is greatest."

Garfield then manages the process through to court, preparing trial bundles, skeleton arguments and even “speaking notes” for clients representing themselves.

"We tell them what time to be at court, where it is. We even advise them to wear a suit."

Garfield isn’t just aimed at consumers. Young has quietly been onboarding small law firms as well. For them, the product operates on a white-label basis: Garfield generates the documents, but law firms send them out under their own name and branding.

We tell clients what time to be at court, where it is. We even advise them to wear a suit.

Not just AI

Despite the headlines, Garfield AI isn’t just a wrapper around ChatGPT. The system’s strength lies in combining LLMs with rule-based logic built from Young’s own legal expertise.

"It’s AI plus an expert system built in - that's the magic of it", Young explains. "As my sister likes to say, basically it's 25 years of Philip's experience bolted onto all this clever technology."

The firm has five core team members and around 15 people in total. Most of the early coding was done by Young and co-founder Dan, but as the system has matured, professional developers have taken over.

"My code has been generally accepted to an extent by the professionals", Young says. "And they only change bits of it from time to time. And sometimes they flatter me by saying, thanks, Philip. Good effort. Now we'll take it from here."

SRA approval

Perhaps the most striking part of Garfield’s story is that it’s a fully authorised law firm, regulated by the SRA. That’s a world first.

Getting that approval wasn’t easy.

"The first question they had to answer was whether they even had jurisdiction", Young says. "The Legal Services Act doesn’t clearly define 'conducting litigation', and the relevant case law is messy. So the first thing I had to do was persuade the SRA that we were going to be conducting a reserved legal activity."

Then came the deeper questions: are these appropriate people to be regulated? Do they have the ability to build this product? Is this product something that is going to be safe for the user? How do you deal with hallucinations?

The SRA themselves were understandably keen to highlight the level of human oversight being applied at Garfield. Asked what that looks like in practice, Young says "It looks like me in a nutshell."

£2 letters and media frenzy

Much of the media attention has focused on Garfield’s entry-level pricing - £2 for a polite chasing letter - but Young is quick to downplay that.

"I don't even think that's a particularly useful part of the functionality", he says. "I think the really useful part of the functionality is the letters before action, the claim form, the particulars and handling the court process through to trial."

Judges, he says, have been extremely positive.

"They've seen that they're going to get properly prepared bundles and skeleton arguments. They say that one of their big problems is litigants in person, and anything that can help to reduce the incidence of those in the court system is going to be a big plus for them."

Ignoring the floodgates argument

One obvious concern around Garfield AI is whether it could overwhelm the small claims courts with a surge of AI-driven claims. Before launching, Young went directly to senior figures at the MoJ and the judiciary to gauge their reaction.

"If this kind of thing wasn’t going to be welcomed, I figured I should just go and build something else", he says. The response he got was simple: "They don’t care about the floodgates argument."

That’s partly because the data says around 70% of debt claims aren’t even defended - they're either paid or end in default judgment. Only 2-5% actually go to trial.

"They were really interested in the ability of normal people to get access to the court system, to have a quality uniform experience and, to the extent new claims do go in front of judges, they were hoping and believed that the increase in quality from products like Garfield will more than mitigate the increase in volume."

Judges were really interested in the ability of normal people to get access to the court system - they hope Garfield will more than mitigate the increase in volume.

A reluctant startup

Unlike most tech founders, Young didn’t start Garfield to chase a unicorn exit. In fact, he’s deliberately avoided venture capital.

"As you can imagine, the last week my email inbox and my LinkedIn seems to have filled up with VCs all of who want to be my friend", he says. "I'm not ruling it out but I'm sceptical about whether this sort of product should even be backed by that sort of money."

Instead, early-stage funding has come from private individuals, including a serial founder in tech. The product is live, being used, and the pipeline is growing. But Young refuses to make financial forecasts.

"Looking at the amount of interest we've had, I'm certainly hoping it does well. And then I'll be able to use that to build additional products and help even more people."

Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
Addleshaw Goddard£52,000£56,000£100,000
Akin Gump£60,000£65,000£174,418
A&O Shearman£56,000£61,000£150,000
Ashurst£52,000£57,000£125,000
Baker McKenzie£56,000£61,000£140,000
Bird & Bird£47,000£52,000£98,000
Bristows£46,000£50,000£88,000
Bryan Cave Leighton Paisner£50,000£55,000£105,000
Burges Salmon£47,000£49,000£72,000
Charles Russell Speechlys£50,000£53,000£88,000
Cleary Gottlieb Steen & Hamilton£57,500£62,500£164,500
Clifford Chance£56,000£61,000£150,000
Clyde & Co£47,000£49,500£85,000
CMS£50,000£55,000£110,000
Cooley£55,000£60,000£157,000
Davis Polk £65,000£70,000£170,000
Debevoise £55,000£60,000£173,000
Dechert£55,000£61,000£165,000
Dentons£50,000£54,000£100,000
DLA Piper£50,000£55,000£110,000
Eversheds Sutherland£46,000£50,000£100,000
Farrer & Co£47,000£49,000£88,000
Fieldfisher£48,500£52,000£95,000
Freshfields£56,000£61,000£150,000
Fried Frank£55,000£60,000£175,000
Gibson Dunn£60,000£65,000£180,000
Goodwin Procter£55,000£60,000£175,000
Gowling WLG£48,500£53,500£98,000
Herbert Smith Freehills£56,000£61,000£135,000
HFW£50,000£54,000£100,000
Hill Dickinson£43,000£45,000£80,000
Hogan Lovells£56,000£61,000£140,000
Irwin Mitchell£43,000£45,000£76,000
Jones Day£56,000£65,000£160,000
K&L Gates£50,000£55,000£115,000
Kennedys£43,000£46,000£85,000
King & Spalding£55,000£60,000£165,000
Kirkland & Ellis£60,000£65,000£174,418
Latham & Watkins£60,000£65,000£174,418
Linklaters£56,000£61,000£150,000
Macfarlanes£56,000£61,000£140,000
Mayer Brown£55,000£60,000£135,000
McDermott Will & Emery£65,000£70,000£174,418
Milbank£65,000£70,000£174,418
Mills & Reeve£45,000£47,000£82,000
Mischon de Reya£47,500£52,500£95,000
Norton Rose Fulbright£50,000£55,000£135,000
Orrick£55,000£60,000£160,000
Osborne Clarke£54,500£56,000£94,000
Paul Hastings£60,000£68,000£173,000
Paul Weiss£55,000£60,000£180,000
Penningtons Manches Cooper£48,000£50,000£83,000
Pinsent Masons£49,500£54,000£97,000
Quinn Emanueln/an/a£180,000
Reed Smith£50,000£55,000£125,000
Ropes & Gray£60,000£65,000£165,000
RPC£46,000£50,000£90,000
Shoosmiths£43,000£45,000£97,000
Sidley Austin£60,000£65,000£175,000
Simmons & Simmons£52,000£57,000£120,000
Skadden£58,000£63,000£173,000
Slaughter and May£56,000£61,000£150,000
Squire Patton Boggs£47,000£50,000£110,000
Stephenson Harwood£50,000£55,000£100,000
Sullivan & Cromwell£65,000£70,000£174,418
Taylor Wessing£50,000£55,000£115,000
TLT£44,000£47,500£85,000
Travers Smith£54,000£59,000£120,000
Trowers & Hamlins£45,000£49,000£80,000
Vinson & Elkins£60,000£65,000£173,077
Watson Farley & Williams£50,000£55,000£102,000
Weightmans£34,000£36,000£70,000
Weil Gotshal & Manges£60,000£65,000£170,000
White & Case£62,000£67,000£175,000
Willkie Farr & Gallagher£60,000£65,000£170,000
Withers£47,000£52,000£95,000
Womble Bond Dickinson£43,000£45,000£80,000
Rank
Law Firm
Revenue
Profit per Equity
Partner (PEP)
1DLA Piper*£3,010,000,000£2,400,000
2Clifford Chance£2,300,000,000£2,040,000
3A&O Shearman£2,200,000,000£2,200,000
4Hogan Lovells£2,150,000,000£2,200,000
5Freshfields£2,120,000,000Not disclosed
6Linklaters£2,100,000,000£1,900,000
7Norton Rose Fulbright*£1,800,000,000£1,100,000
8CMS**£1,620,000,000Not disclosed
9Herbert Smith Freehills£1,300,000,000£1,300,000
10Ashurst£961,000,000£1,300,000
11Clyde & Co£844,000,000£739,000
12Eversheds Sutherland£749,000,000£1,300,000
13BCLP*£661,000,000£748,000
14Pinsent Masons£649,000,000£793,000
15Slaughter and May***£625,000,000Not disclosed
16Simmons & Simmons£574,000,000£1,076,000
17Bird & Bird**£545,000,000£696,000
18Addleshaw Goddard£495,000,000Not disclosed
19Taylor Wessing£480,000,000£915,000***
20Osborne Clarke**£456,000,000£771,000
21Womble Bond Dickinson£448,000,000£556,000
22DWF£435,000,000Not disclosed
23Fieldfisher£407,000,000£966,000
24Kennedys£384,000,000Not disclosed
25DAC Beachcroft£325,000,000£700,000

What do City lawyers actually do each day?

For a closer look at the day-to-day of some of the most common types of lawyers working in corporate law firms, explore our lawyer job profiles:

This is a condensed version of our full length interview with Philip Young on The Non-Billable Podcast. View the episode page here.

FirmLondon office sinceKnown for in London
Baker McKenzie1961Finance, capital markets, TMT
Davis Polk1972Leveraged finance, corporate/M&A
Gibson Dunn1979Private equity, arbitration, energy, resources and infrastructure
Goodwin2008Private equity, funds, life sciences
Kirkland & Ellis1994Private equity, funds, restructuring
Latham & Watkins1990Finance, private equity, capital markets
Milbank1979Finance, capital markets, energy, resources and infrastructure
Paul Hastings1997Leveraged finance, structured finance, infrastructure
Paul Weiss2001Private equity, leveraged finance
Quinn Emanuel2008Litigation
Sidley Austin1974Leveraged finance, capital markets, corporate/M&A
Simpson Thacher1978Leveraged finance, private equity, funds
Skadden1988Finance, corporate/M&A, arbitration
Weil1996Restructuring, private equity, leverage finance
White & Case1971Capital markets, arbitration, energy, resources and infrastructure
Law firmTypeFirst-year salary
White & CaseUS firm£32,000
Stephenson HarwoodInternational£30,000
A&O ShearmanMagic Circle£28,000
Charles Russell SpeechlysInternational£28,000
FreshfieldsMagic Circle£28,000
Herbert Smith FreehillsSilver Circle£28,000
Hogan LovellsInternational£28,000
LinklatersMagic Circle£28,000
Mishcon de ReyaInternational£28,000
Norton Rose FulbrightInternational£28,000
Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
A&O Shearman£56,000£61,000£150,000
Clifford Chance£56,000£61,000£150,000
Freshfields Bruckhaus Deringer£56,000£61,000£150,000
Linklaters£56,000£61,000£150,000
Slaughter and May£56,000£61,000£150,000
Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
A&O Shearman£56,000£61,000£150,000
Clifford Chance£56,000£61,000£150,000
Freshfields Bruckhaus Deringer£56,000£61,000£150,000
Linklaters£56,000£61,000£150,000
Slaughter and May£56,000£61,000£150,000
Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
Ashurst£52,000£57,000£125,000
Bryan Cave Leighton Paisner£50,000£55,000£105,000
Herbert Smith Freehills£56,000£61,000£135,000
Macfarlanes£56,000£61,000£140,000
Travers Smith£54,000£59,000£120,000
FirmMerger yearKnown for in London
BCLP2018Real estate, corporate/M&A, litigation
DLA Piper2005Corporate/M&A, real estate, energy, resources and infrastructure
Eversheds Sutherland2017Corporate/M&A, finance
Hogan Lovells2011Litigation, regulation, finance
Mayer Brown2002Finance, capital markets, real estate
Norton Rose Fulbright2013Energy, resources and infrastructure, insurance, finance
Reed Smith2007Shipping, finance, TMT
Squire Patton Boggs2011Corporate/M&A, pensions, TMT
Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
Ashurst£52,000£57,000£125,000
Bryan Cave Leighton Paisner£50,000£55,000£105,000
Herbert Smith Freehills£56,000£61,000£135,000
Macfarlanes£56,000£61,000£140,000
Travers Smith£54,000£59,000£120,000
Author of blog post.
Olivia Rhye
11 Jan 2022
5 min read