How AI is rewriting the in-house playbook: Richard Mabey on building Juro and rethinking legal workflows

The ex-Freshfields lawyer who built Juro into one of Europe's top legal tech companies sees a major shift underway.

How AI is rewriting the in-house playbook: Richard Mabey on building Juro and rethinking legal workflows
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In 2013, Richard Mabey walked away from the kind of job most junior lawyers spend years working towards: a corporate associate role at Freshfields. He wasn’t disillusioned with law. In fact, he actually enjoyed it. But the inefficiencies of legal work and an urge to start a company, left him with a lingering question: could this all be done better?

Rather than launch something straight away, Mabey followed a more measured path. First came an MBA at INSEAD, then a stint at LegalZoom - at the time one of the few scaled legal tech companies in the world.

It was only in 2016, three years after leaving Freshfields, that he co-founded Juro, a contract automation platform aimed at helping fast-growing businesses manage legal agreements with less friction. Quite the achievement given this was still the "dark ages" of legal tech.

Since then, Juro has grown into one of the UK’s standout legal tech startups. It now serves thousands of companies, employs a growing team across Europe and the US, and has raised over $31 million from some very serious investors. We sat down with Richard on The Non-Billable Podcast to ask him how he did it.

Listen to the full-length interview on the podcast. Episode page with links here.

Building for an AI-first legal world

Juro’s customers aren’t law firms. They’re companies that need to agree and manage contracts at scale, and they increasingly want to do it without involving a human lawyer at all.

The company’s latest AI-powered tools can review NDAs autonomously within Teams and Slack, guided by playbooks defined by the legal team. That sort of capability is no longer hypothetical. "Business teams used to ping legal saying, ‘Here’s a contract - please mark it up.’ Now they’re deploying AI agents. The legal team just sets the parameters."

This shift - from lawyer-led to agent-led - could drastically reshape what it means to be a legal team. The tools can now perform tasks that previously justified the hiring of junior lawyers. Mabey sees that reality hitting hard. "The consensus at our latest conference [Scaleup GC] was pointing towards fewer lawyers - and especially fewer junior lawyers."

The big question, then, is how do you train the next generation of legal leaders if no one is doing the groundwork anymore?

Mabey admits he doesn’t have a simple answer. "Training used to be: until you can show me extraordinary attention to detail in marking up an NDA, you will not be given more tasks. When you can do that task and you've mastered it, you'll then move on to the more difficult stuff, the SPAs... So the question is how do you train?"

Some firms are experimenting with simulations, he says, but the truth is the industry hasn’t figured it out yet. "It’s a million-dollar question, or maybe a billion-dollar one."

Business teams are can now use legal AI agents. The legal team just sets the parameters.
Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
Addleshaw Goddard£52,000£56,000£100,000
Akin Gump£60,000£65,000£174,418
A&O Shearman£56,000£61,000£150,000
Ashurst£57,000£62,000£140,000
Baker McKenzie£56,000£61,000£140,000
Bird & Bird£47,000£52,000£98,000
Bristows£46,000£50,000£88,000
Bryan Cave Leighton Paisner£50,000£55,000£115,000
Burges Salmon£47,000£49,000£72,000
Charles Russell Speechlys£50,000£53,000£88,000
Cleary Gottlieb Steen & Hamilton£57,500£62,500£164,500
Clifford Chance£56,000£61,000£150,000
Clyde & Co£47,000£49,500£85,000
CMS£50,000£55,000£120,000
Cooley£55,000£60,000£157,000
Davis Polk £65,000£70,000£170,000
Debevoise £55,000£60,000£173,000
Dechert£55,000£61,000£165,000
Dentons£50,000£54,000£100,000
DLA Piper£52,000£57,000£130,000
Eversheds Sutherland£46,000£50,000£100,000
Farrer & Co£47,000£49,000£88,000
Fieldfisher£48,500£52,000£95,000
Freshfields£56,000£61,000£150,000
Fried Frank£55,000£60,000£175,000
Gibson Dunn£60,000£65,000£180,000
Goodwin Procter£55,000£60,000£175,000
Gowling WLG£48,500£53,500£98,000
Herbert Smith Freehills Kramer£56,000£61,000£135,000
HFW£50,000£54,000£100,000
Hill Dickinson£43,000£45,000£80,000
Hogan Lovells£56,000£61,000£140,000
Irwin Mitchell£43,000£45,000£76,000
Jones Day£56,000£65,000£160,000
K&L Gates£50,000£55,000£115,000
Kennedys£43,000£46,000£85,000
King & Spalding£55,000£60,000£165,000
Kirkland & Ellis£60,000£65,000£174,418
Latham & Watkins£60,000£65,000£174,418
Linklaters£56,000£61,000£150,000
Macfarlanes£56,000£61,000£140,000
Mayer Brown£55,000£60,000£135,000
McDermott Will & Emery£65,000£70,000£174,418
Milbank£65,000£70,000£174,418
Mills & Reeve£45,000£47,000£82,000
Mischon de Reya£47,500£52,500£95,000
Norton Rose Fulbright£50,000£55,000£135,000
Orrick£55,000£60,000£160,000
Osborne Clarke£54,500£56,000£94,000
Paul Hastings£60,000£68,000£173,000
Paul Weiss£55,000£60,000£180,000
Penningtons Manches Cooper£48,000£50,000£83,000
Pinsent Masons£49,500£54,000£105,000
Quinn Emanueln/an/a£180,000
Reed Smith£50,000£55,000£125,000
Ropes & Gray£60,000£65,000£165,000
RPC£46,000£50,000£90,000
Shoosmiths£43,000£45,000£97,000
Sidley Austin£60,000£65,000£175,000
Simmons & Simmons£52,000£57,000£120,000
Skadden£58,000£63,000£173,000
Slaughter and May£56,000£61,000£150,000
Squire Patton Boggs£47,000£50,000£110,000
Stephenson Harwood£50,000£55,000£100,000
Sullivan & Cromwell£65,000£70,000£174,418
Taylor Wessing£50,000£55,000£115,000
TLT£44,000£47,500£85,000
Travers Smith£54,000£59,000£120,000
Trowers & Hamlins£45,000£49,000£80,000
Vinson & Elkins£60,000£65,000£173,077
Watson Farley & Williams£50,000£55,000£102,000
Weightmans£34,000£36,000£70,000
Weil Gotshal & Manges£60,000£65,000£170,000
White & Case£62,000£67,000£175,000
Willkie Farr & Gallagher£60,000£65,000£170,000
Withers£47,000£52,000£95,000
Womble Bond Dickinson£43,000£45,000£80,000
Rank
Law Firm
Revenue
Profit per Equity
Partner (PEP)
1DLA Piper*£3,010,000,000£2,400,000
2Clifford Chance£2,300,000,000£2,040,000
3A&O Shearman£2,200,000,000£2,200,000
4Hogan Lovells£2,150,000,000£2,200,000
5Freshfields£2,120,000,000Not disclosed
6Linklaters£2,100,000,000£1,900,000
7Norton Rose Fulbright*£1,800,000,000£1,100,000
8CMS**£1,620,000,000Not disclosed
9Herbert Smith Freehills£1,300,000,000£1,300,000
10Ashurst£961,000,000£1,300,000
11Clyde & Co£844,000,000£739,000
12Eversheds Sutherland£749,000,000£1,300,000
13BCLP*£661,000,000£748,000
14Pinsent Masons£649,000,000£793,000
15Slaughter and May***£625,000,000Not disclosed
16Simmons & Simmons£574,000,000£1,076,000
17Bird & Bird**£545,000,000£696,000
18Addleshaw Goddard£495,000,000Not disclosed
19Taylor Wessing£480,000,000£915,000***
20Osborne Clarke**£456,000,000£771,000
21Womble Bond Dickinson£448,000,000£556,000
22DWF£435,000,000Not disclosed
23Fieldfisher£407,000,000£966,000
24Kennedys£384,000,000Not disclosed
25DAC Beachcroft£325,000,000£700,000

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From Freshfields to founding

Mabey started Juro because he couldn’t ignore the inefficiencies he saw firsthand. After Freshfields, he did an MBA at INSEAD, a stint at legal tech pioneer LegalZoom, and eventually began building the company. "Rather than just start, I did the lawyer thing - go get more experience first", he says.

Those early years were anything but easy. Juro spent its first four years getting to $1 million in ARR (annual recurring revenue). "It was slow and deliberate. We were doing design partnering, iterating. A lot of people give up after year one, two, three… but sometimes the inflection happens at year five."

For Juro, the inflection came with the rise of generative AI. Mabey’s team had previously avoided the first wave of AI which saw law firms using early iterations of tools like Kira Systems and Luminance - too much setup, not enough payoff, in his view. "It wasn’t really worthwhile once you'd done all that work", he says. "But with GenAI, especially the agentic AI wave, everything changed."

Now, Juro’s vision is bigger than contracts. The company wants to become the default platform for automating legal work inside businesses. Not just contract management, and not just for legal teams. "We are seeing a trend where more and more work that we thought was legal work, but isn’t really legal work - it’s just done by the legal team - is being farmed out to business teams who are self-serving for the first time on those tasks thanks to AI."

Why category doesn’t matter

Juro’s market is typically lumped into contract lifecycle management (CLM), a crowded category with dozens of players. Mabey likes to challenge the label. "We’ve always been quite different from CLMs. Our product is decentralised, embedded in other tools, and built to enable self-serve."

In fact, Juro is often chosen for exactly that reason. "We’re a Marmite product", he says. "Some teams love us because we’re designed for business teams. Others want a centralised command-and-control tool controlled by legal, and they don’t choose us. And that’s fine."

As the legal tech market continues to heat up - with funding rounds piling up in both Europe and the US - Mabey sees signs of consolidation. "There’s an incredibly wide pyramid of seed-stage startups, many doing very similar things. Some won’t survive. Some will be acquired. But it’s still early. No one has achieved real scale yet."

He points to companies like Clio (estimated $300 million in ARR) and Harvey (reportedly around the $80 million mark) as standouts - but notes how small that still is relative to broader enterprise SaaS. "If Salesforce is doing $38 billion in ARR, no one in legal tech is even close. We’re still scratching the surface."

Many legal tech startups are doing very similar things. No one has achieved real scale yet.

The future: agents on the frontline, lawyers on the edge

Mabey is especially bullish on agentic AI. While some companies are still racing to bolt AI onto legacy workflows, he sees a fundamental shift underway: "You can now get agents to do the work without you doing anything. That’s the big, big shift."

And unlike first-gen co-pilot tools that simply guide a user, agents act autonomously. "You can say: ‘Look, agent, go and read my playbook, understand all of my previous contracts, and based on that, give me a markup of this NDA’."

Still, Mabey insists that this isn’t about eliminating lawyers altogether. It’s about rethinking their role. "The production of legal deliverables - your NDA, your SPA - is becoming commoditised. What matters now is judgement, communication, problem solving. That’s what lawyers will focus on."

As for the long tail of legal work - consumer contracts, small claims filings, wills - Mabey sees immense potential for AI to drive access to justice. He says he's a fan of Garfield AI, for example, the first AI-driven law firm to get SRA approval.

"The reality is that we can automate the production of a simple will using AI and the output will be just as good as a human."

Mabey agrees that we're still underestimating the impact of AI on legal work. Conversations are still, understandably, focused on how the technology will make existing use cases more efficient - contract drafting, reviews etc. We often don’t think about the things we don’t even know it will enable.

For Juro, the focus remains on building a platform for the new reality, where legal work happens faster, across more teams, with fewer blockers. "We think the answer is for legal teams to enable business teams to self-serve on legal tasks", he says. "We want to become the default platform for automating legal work within a business and we want to become the market leader".

What matters now is judgement, communication, problem solving. That’s what lawyers will focus on.
FirmLondon office sinceKnown for in London
Baker McKenzie1961Finance, capital markets, TMT
Davis Polk1972Leveraged finance, corporate/M&A
Gibson Dunn1979Private equity, arbitration, energy, resources and infrastructure
Goodwin2008Private equity, funds, life sciences
Kirkland & Ellis1994Private equity, funds, restructuring
Latham & Watkins1990Finance, private equity, capital markets
Milbank1979Finance, capital markets, energy, resources and infrastructure
Paul Hastings1997Leveraged finance, structured finance, infrastructure
Paul Weiss2001Private equity, leveraged finance
Quinn Emanuel2008Litigation
Sidley Austin1974Leveraged finance, capital markets, corporate/M&A
Simpson Thacher1978Leveraged finance, private equity, funds
Skadden1988Finance, corporate/M&A, arbitration
Weil1996Restructuring, private equity, leverage finance
White & Case1971Capital markets, arbitration, energy, resources and infrastructure
Law firmTypeFirst-year salary
White & CaseUS firm£32,000
Stephenson HarwoodInternational£30,000
A&O ShearmanMagic Circle£28,000
Charles Russell SpeechlysInternational£28,000
FreshfieldsMagic Circle£28,000
Herbert Smith FreehillsSilver Circle£28,000
Hogan LovellsInternational£28,000
LinklatersMagic Circle£28,000
Mishcon de ReyaInternational£28,000
Norton Rose FulbrightInternational£28,000

This is a condensed version of our full length interview with Richard Mabey on The Non-Billable Podcast. View the episode page here.

Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
A&O Shearman£56,000£61,000£150,000
Clifford Chance£56,000£61,000£150,000
Freshfields Bruckhaus Deringer£56,000£61,000£150,000
Linklaters£56,000£61,000£150,000
Slaughter and May£56,000£61,000£150,000
Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
A&O Shearman£56,000£61,000£150,000
Clifford Chance£56,000£61,000£150,000
Freshfields Bruckhaus Deringer£56,000£61,000£150,000
Linklaters£56,000£61,000£150,000
Slaughter and May£56,000£61,000£150,000
Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
Ashurst£57,000£62,000£140,000
Bryan Cave Leighton Paisner£50,000£55,000£115,000
Herbert Smith Freehills£56,000£61,000£135,000
Macfarlanes£56,000£61,000£140,000
Travers Smith£54,000£59,000£120,000
FirmMerger yearKnown for in London
BCLP2018Real estate, corporate/M&A, litigation
DLA Piper2005Corporate/M&A, real estate, energy, resources and infrastructure
Eversheds Sutherland2017Corporate/M&A, finance
Hogan Lovells2011Litigation, regulation, finance
Mayer Brown2002Finance, capital markets, real estate
Norton Rose Fulbright2013Energy, resources and infrastructure, insurance, finance
Reed Smith2007Shipping, finance, TMT
Squire Patton Boggs2011Corporate/M&A, pensions, TMT
Law Firm
Trainee First Year
Trainee Second Year
Newly Qualified (NQ)
Ashurst£57,000£62,000£140,000
Bryan Cave Leighton Paisner£50,000£55,000£115,000
Herbert Smith Freehills Kramer£56,000£61,000£135,000
Macfarlanes£56,000£61,000£140,000
Travers Smith£54,000£59,000£120,000
Author of blog post.
Olivia Rhye
11 Jan 2022
•
5 min read